BMW

BMW India Offers Special Service Support for Flood-Affected Customers in Mumbai

BMW India has announced special aftersales assist for flood-affected BMW clients in Mumbai area. A unique project pressure of licensed technicians and carrier advisors has been deployed at diverse carrier factors for a wide variety of complete checks to convey motors lower back on the street. BMW India has additionally prioritized ordering of all spare elements for Mumbai dealership workshops to guide flood-affected cars while off-the-shelf arrangements are also being made for elements supply over-the-counter as wished.

Dr Hans Christian Bartels, (act.) President, BMW Group India stated, “The inclement climate condition in Mumbai and surrounding regions these days is of difficulty due to flooding of low mendacity areas inside the metropolitan metropolis. We stand with our customers in meeting any challenges they may face due to those adverse weather conditions. BMW India has taken unique steps to make sure that customers acquire to set off the response to their provider and coverage necessities. A special challenge force is tracking the situation on a real-time basis and we are carefully coordinating with our provider companions to make sure a trouble-unfastened carrier experience for our clients.”

Additionally, a complimentary Road Side Assistance has been put in motion to help towing operations in the city for BMW automobiles affected due to flooding. The lead-time for various provider upkeep has also been decreased with additional technical sources, provider specialists and devoted CRM personnel for preserving the clients informed at the restore repute.

Regarding the insurance system, each BMW authorized dealers and BMW India have arranged daily visits of surveyors of each BMW partnered and non-BMW collaborated coverage agencies. This will offer a floor guide for quicker evaluation and processing of coverage formalities.

BMW India urges its clients to be careful while driving throughout heavy rains and round waterlogged areas. Customers are counselled not to try and re-begin the engine of a stalled automobile to keep away from damages to the engine. Affected customers can name BMW Roadside Assistance
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